With peer support, Hamilton hospital helps build trust, provide comfort for those in substance use program
Marcie McIlveen never thought she'd work in a hospital.Due to her negative experiences in treatment for substance use disorder on about 14 occasions, "I hated health care, did not like it, wanted nothing to do with it," McIlveen said.What she endured, however, has led to the work she does today. McIlveen is a peer support supervisor of a new St. Joseph's Healthcare Hamilton project — it involves people who've experienced addiction offering support to patients in the substance use program.Peer supporters keep patients company, get them comfort items and talk through problems.So how did someone who loathed hospitals end up spearheading a pilot? It started with handing out lunches to people in need. About five years ago, McIlveen was sober and looking for work. She started a job giving out fo...